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Lerra Privacy Policy

Last Updated: July 23, 2026

Mobile Compliance and SMS Privacy Policy

  1. Information Collection: We collect mobile phone numbers explicitly provided by users during account registration, checkout, or account recovery on our platform.
  2. Use of Mobile Data: Your mobile number is used strictly to transmit the transactional messages you request: account-recovery instructions (including masked email lookup) and one-time phone-verification security codes. It is never used for marketing or promotional messaging.
  3. Absolute Privacy: No mobile information or phone numbers collected for SMS messaging purposes will be shared, sold, rented, or leased with third parties, affiliates, or partners for marketing or promotional purposes under any circumstances.
  4. Opt-Out & Support: Users can reply "STOP" at any time to opt out of all future text communications (STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT are also honored), and reply "START" to re-enable them. Reply "HELP" for customer support instructions, or contact us directly at support.lerra@shoplerra.com. Message and data rates may apply.

Data Retention and Security

Opt-out choices are stored durably and checked before every message is sent, so a number that has opted out is suppressed until you choose to re-enable messaging. We retain phone numbers only for as long as needed to provide these account-security features.

Changes and Contact

We may update this Privacy Policy from time to time; the "Last Updated" date above reflects the latest revision. Questions can be sent to support.lerra@shoplerra.com. See also our Terms of Service.